Access
What Travel Exchange offers
You can use your Lifestyle Qualified Credits on a selection of Fly-Cruise, Holiday Packages and Tour Packages offered through the Travel Exchange program by Our Vacation Centre and made available through Lifestyle by Wyndham.
There are regular updates made to the selection which will be advertised on the Travel Exchange website.
The Lifestyle website will exhibit the current Fly-Cruise, Holiday Packages and/or Tour Packages available through the Travel Exchange benefit which are offered by Our Vacation Centre.
The available Travel Exchange packages will be updated regularly and all current packages will be advertised on the Travel Exchange website, which is accessed through the Lifestyle by Wyndham website.
You can also call Our Vacation Centre or send an enquiry through the Travel Exchange website if you would like to make your package more bespoke.
Lifestyle Gold, Platinum and 100 Club members can exchange available Lifestyle Qualified Credits (utilising current Housekeeping Tokens) for the current year and any Lifestyle Qualified Credits accrued from the preceding year. This excludes Lifestyle Qualified Credits (and Housekeeping Tokens) borrowed from the subsequent year.
Tiers can exchange a maximum number of credits each Anniversary Year:
There is no limit to the number of Travel Exchange transactions each Anniversary Year provided you do not exceed the maximum number of credits permitted.
There is no limit to the number of Travel Exchange transactions each Anniversary Year provided you do not exceed the maximum number of credits permitted.
Lifestyle Gold, Platinum and 100 Club may exchange a maximum number of credits each anniversary year:
There is no exchange fee.
However, Members will be required to provide a current housekeeping token for each full block of 10,000 credits exchanged. Tokens cannot be borrowed from next year’s allocation and members who do not have enough tokens at the time of the transaction will pay a flat housekeeping fee of AU$131 for each token required. This is the average housekeeping cost in 2024 across all room types and this fee may be adjusted annually to factor in any housekeeping increases.
Lifestyle Qualified Credits used for this benefit must be valid for a period no less than 6 months (180 days) from the date of booking. They cannot be Lifestyle Qualified Credits transferred from other Lifestyle members or borrowed from any subsequent year.
The value provided per Lifestyle Qualified Credit (often referred to as an exchange rate) will fluctuate depending on the package offered and on the member’s tier.
It is not a fixed exchange rate, so value between packages may vary – however, the member will have the ability to purchase packages entirely with Lifestyle Qualified Credits.
Cancellation of any Travel Exchange package will be subject to the Our Vacation Club or other third party provider’s cancellation terms and conditions which will be contained in each Travel Exchange package and/or on the individual provider’s website. The location of these terms will be provided at the time of booking.
On cancellation by the member, no refunds of any credits will be provided. However, where a cancellation is made within the Our Vacation Club cancellation policy terms and conditions, the Lifestyle Qualified Credits will be banked with Our Vacation Club for up to 2 years from the date of the original booking and can be used towards another Travel Exchange package. Otherwise, cancellations will result in the loss of up to 100% of the Lifestyle Qualified Credits and Housekeeping Tokens/fees paid.
Where payment for a package has been made using a mix of cash and Lifestyle Qualified Credits, the cash portion will be applied first to cover any cancellation fees, with any remaining cancellation fees covered by Lifestyle Qualified Credits. Any cash portion not required to cover any cancellation fees will be refunded back to the Lifestyle member.
You may, in line with Our Vacation Centre terms and conditions. The amount of cash that can be used towards a Travel Exchange package will be limited and will vary with each Travel Exchange package. These amounts will be confirmed by Our Vacation Centre at the time of booking.
The exchange rate will be equivalent to AU $0.04 in place of each credit required, although this is subject to change without notice from Our Vacation Centre.
No. Your Lifestyle Qualified Credits are only available to use on the products advertised as Travel Exchange through the Lifestyle by Wyndham website.
Hours of operation are Mon to Fri: 8am - 6pm AEST / Sat: 8.30am - 2.00pm AEST / Sun: Closed